Training purpose selection is required.
Training plan selection is required.
14:40min | Credits: 1.75 CFMP; 3.25 CAFP, 1.5 CRCM; 1.25 CSOP; 1 CCTS, CISP, CRSP, CTFA; 1 CityU
This curriculum prepares individuals to manage a banking office by covering banking essentials, sales management, people management and business management skills.
Retail Branch Managers manage the activities of branch offices and offer deposit and loan products to business and individuals. In addition to broad knowledge of banking and banking operations, the responsibilities of Retail Branch Managers require expertise in lending, branch operations, staff supervision and development, and sales management and customer service. This certificate addresses these core competencies, providing branch managers with the knowledge and skills they will need to drive their team and bank performance.
*ABA Principles of Banking may be substituted for Banking Today.
**The ABA Supervisor Certificate courses requirement may be completed with either the self-paced or facilitated certificate curriculum.